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What should I do if I come across a wild animal in distress?

There’s no easy answer to this question, as every case is unique.  However, we’ve put together some basic guidelines which are designed to minimise stress for animals and to assist people in managing the situation.

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Our advice:

  • Phone us and check first on the best course of action.

  • Stop and think carefully about what you’re doing before rushing in.

  • Take note of the location where you found the animal, including any landmarks or nearby buildings.  If appropriate, try to mark the spot so you can find it again easily.

  • Make sure you don’t endanger your own life or others’ lives.

  • If you come across an injured animal on the road, make sure it is safe to stop and pull off the road.  Use hazard lights and a reflector.

  • Try to assess the situation – if an animal is injured, is it safe for you to pick it up?

  • Animals in distress are frightened and may be in pain.  To prevent injury to yourself, avoid handling the animal.

  • All wild animals may carry diseases – be cautious and wear protective clothing.

  • If the animal is immobile, you can place a blanket over it to keep it calm and warm.

  • Call us first before bringing the animal to the hospital, as it may need to be taken somewhere else.

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What if I find an abandoned baby animal?

  • Phone us and check on the right course of action.

  • Baby animals should not be handled if possible.

  • Think about the situation carefully – perhaps the mother has left her young for a reason and will return later.

  • If the animal needs to be moved because it’s in danger and does not appear to be injured, move it to a safer position nearby so the mother has a chance of finding it.

  • If you think that the baby is abandoned, call us for advice before you act.


Who to contact?

The Wiltshire Wildlife Hospital deals with the rescue, care and release of injured, sick or orphaned wild animals. 

Please always call the emergency number below for any query or concern about a wild animal. If you cannot get through please try again in short while, or send us a text or WhatsApp message and we will call you back. We are often on the phone to other members of the public, or out on rescues but we always endeavour to connect with every call that is made.

Emergency Contact Number: 07850 778752 

Email: wildthings@wiltshirewildlifehospital.co.uk

Unfortunately we are unable to assist in cases of (domestic or farmed) animal abuse or animals that are causing an inconvenience.
Please contact your nearest RSPCA Branch in these instances.